Privacy Policy

Effective from 3 November 2026.

This policy explains which personal data we process when you visit prmen.si or write to us, why we process it, who we share it with, how long we keep it and what rights you have.

1. Data controller

  • TRGOVINA IN PREVOZI, SNEDIC PRIMOŽ S.P.
  • Registered office: Čirče 30A, 4000 Kranj, Slovenia
  • Master Food Pr Men restaurant: Cesta na Okroglo 1, 4202 Naklo, Slovenia
  • Registration number: 3533611000
  • VAT ID: SI85026069
  • Email: info@prmen.si
  • Phone: +386 64 272 227

For any questions about data protection, please write to info@prmen.si.

2. What data we process and why

Contact form and email

When you write to us using the form on the Find Us page or by email, we process your name, email address, the content of your message and any other data you choose to send us. We use it only to reply to your message and for further communication about your enquiry.

  • Legal basis: steps taken at your request before possibly entering into a contract, and our legitimate interest in replying to messages we receive (Article 6(1)(b) and (f) of the General Data Protection Regulation – GDPR).
  • Retention: form messages are stored in the website system and in our mailbox. They are not deleted automatically; we keep them until you ask us to delete them.

Website visits (server logs)

On every visit the server automatically records the IP address, date and time, the page requested and information about the browser and device. We use this data to keep the website secure and working (legitimate interest, Article 6(1)(f) GDPR). Logs are deleted automatically after about five weeks.

Visit statistics (Google Analytics)

Only if you allow it in the cookie settings, we use Google Analytics 4 (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to measure how many visitors come to the site, which pages they view, where they come from (e.g. a search engine), the type of device and approximate location (country, city). Google Analytics does not store IP addresses.

  • Legal basis: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
  • Retention: detailed visit data is kept in Google Analytics for 2 months; after that only aggregated statistical reports remain.

We use Google Consent Mode. Until you consent, Google Analytics does not set cookies; Google may only receive basic cookieless signals (e.g. that a page was loaded) that are not linked to you.

Advertising (Meta Pixel)

Only if you allow advertising cookies, the site uses Meta Pixel with the Conversions API (Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland). Meta receives data about your visit (pages viewed, IP address, browser and device information, and the identifier from the _fbp cookie). We use it to measure how our Facebook and Instagram ads perform and to show ads to people who have visited our site.

  • Legal basis: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
  • We and Meta are joint controllers for collecting and transmitting this data (Article 26 GDPR). Meta is responsible for any further processing; see Meta’s Privacy Policy.

Map and Google reviews

The Find Us page contains an embedded Google Maps map (Google Ireland Limited). It only loads when you click “Show map”; Google then receives your IP address and may set cookies.

We display reviews from our Google profile using Trustindex (Trustindex Kft., Hungary). To display them, your browser loads scripts from Trustindex servers and reviewers’ profile pictures from Google servers, which receive your IP address. The legal basis is our legitimate interest in showing guest reviews (Article 6(1)(f) GDPR).

3. Cookies

Cookies are small files that a website stores in your browser. We set necessary cookies without consent because the site does not work properly without them. Analytics and advertising cookies are only set once you allow them.

CookiePurposeDuration
mfpm_soglasje
prmen.si
stores your cookie choice (necessary)6 months
pll_language
prmen.si
remembers the selected site language (necessary)1 year
_ga
Google
distinguishes visitors for visit statistics (analytics)2 years
_ga_ZL17664J63
Google
keeps session state for visit statistics (analytics)2 years
_fbp
Meta
distinguishes visitors to measure ads (advertising)3 months

Google Maps may set its own cookies only after you load the map yourself.

You can change your choice or withdraw consent at any time in the cookie settings or via the “Cookies” link in the footer.

4. Who we share data with

Data is processed only by providers we need to run the website and communicate with you, acting on our instructions:

  • the website maintenance and hosting provider; the server is located in a Hetzner Online GmbH data centre in Germany;
  • Postmark (ActiveCampaign, LLC, USA) – sending emails from the contact form;
  • Google (Google Ireland Limited) – Gmail mailbox, Google Analytics, Google Maps;
  • Microsoft (Microsoft Ireland Operations Limited) – the info@prmen.si mailbox (Microsoft 365);
  • Meta (Meta Platforms Ireland Limited) – Meta Pixel, if you allow it;
  • Trustindex (Trustindex Kft.) – displaying Google reviews.

We do not sell data or share it with anyone else unless required by law.

5. Transfers outside the EU

Google, Meta, Microsoft and Postmark may also process data in the USA. Such transfers are based on the EU-US Data Privacy Framework or on standard contractual clauses adopted by the European Commission.

6. Your rights

Regarding your personal data, you have the right to:

  • access your data and receive a copy,
  • have inaccurate data corrected,
  • have your data erased,
  • restrict processing,
  • data portability,
  • object to processing based on legitimate interest,
  • withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

Please send your request to info@prmen.si. We will reply within one month at the latest.

7. Complaints to the supervisory authority

If you believe we process your data unlawfully, you can lodge a complaint with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si, www.ip-rs.si.

8. Automated decision-making

We do not carry out automated decision-making that has legal or similarly significant effects on you.

9. Changes

We update this privacy policy when the website or the law changes. The current version is always published on this page, with its effective date at the top.